• Orders

  • Shipping

  • Returns

  • Orders

  • Shipping

  • Returns

  • Products

  • How do I write a review on a product?

    How can I place an order out of stock?

    Are the colors on your website accurate?

    The dimensions on my rug are off, is this normal?

    My rug is shedding, is this normal?

    Where are the rugs stored?

    Are all rugs new?

    Is Rug Trend a rug factory?

    Rug 101

    Common Concerns

  • Payment

  • When will I be billed for my order?

    Can I combine promotional codes?

    What payment methods does Rug Trend accept?

    How do I apply a Discount Code to my order?

    Can I split my payment onto multiple cards?

    Will I be charged sales tax?

    Does Rug Trend sell gift cards?

  • Rug Care

  • How do I care for my area rug?

    How to remove stains from your area rug?

    Removing bunching, creasing and folded corners

    Preventing and Lifting Dents from Furniture

    How do I store my rug?

  • Accounts & Privacy

  • How do I reset my password?

    How can I learn more about Rug Trend's Privacy Policy?

    How can I remove myself from marketing emails & SMS?

    Do I need to create an account to place an order?