Privacy Policy

At Rug Trend LLC (“Rug Trend,” “we,” “our,” or “us”), protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using www.rugtrend.com, you agree to the practices described in this Privacy Policy.

Rug Trend is an online-only retailer serving customers throughout the United States.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you interact with our website, you may provide information such as:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order details
Communications with our customer support team

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring websites
Pages viewed
Time spent on pages
Shopping activity
Cookie identifiers

2. How We Collect Information

We collect information through:

Orders placed on our website
Contact forms
Newsletter sign-ups
Customer support communications
Cookies
Google Analytics
Shopify’s platform and services

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Communicate about your orders
Respond to customer inquiries
Improve our website and customer experience
Detect fraud and protect our business
Comply with legal obligations
Send promotional emails if you choose to subscribe

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your shopping cart
Keep you logged in when applicable
Understand website performance
Improve website functionality
Analyze visitor behavior

We also use Google Analytics, which helps us understand how visitors interact with our website.

Google Analytics may collect information such as:

Pages visited
Time spent on the website
Device information
Browser information
Approximate geographic location
Referring websites

You can learn more about Google’s privacy practices here:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

5. Email Communications

If you subscribe to our email list, we may send promotional emails regarding:

New arrivals
Sales
Promotions
Product updates
Company news

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our marketing emails.

Regardless of your marketing preferences, we may continue sending transactional emails related to:

Orders
Shipping
Returns
Customer support
Account-related communications

6. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary to operate our business, including with:

Shopify
Payment processors
Shipping carriers
Fraud prevention providers
Website hosting providers
Professional advisors
Government authorities when required by law

These providers receive only the information necessary to perform their services.

7. Payment Information

Payments are securely processed through Shopify and its authorized payment providers.

Rug Trend does not store complete credit card numbers on its servers.

Payment information is handled in accordance with industry security standards.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

Complete orders
Provide customer service
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where practical.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Restrict certain processing
Object to certain processing
Withdraw consent where applicable

To exercise these rights, contact us using the information below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Subject to applicable law, you may request to:

Know what personal information we collect
Request deletion of personal information
Correct inaccurate personal information
Obtain a copy of your personal information

Rug Trend does not sell or share personal information for monetary compensation.

To submit a privacy request, please contact us using the information provided below.

11. Global Privacy Control (GPC)

Where required by applicable law, Rug Trend recognizes and honors Global Privacy Control (GPC) signals as a request to opt out of applicable data processing activities.

For more information about GPC, visit:

https://globalprivacycontrol.org/

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review their privacy policies before providing personal information.

13. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

14. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon posting on this page.

The Effective Date at the top of this policy will indicate the latest revision.

16. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Rug Trend LLC

Registered Mailing Address
Office #1169
3344 Cobb Parkway SE, Suite 200
Acworth, GA 30101
United States

Email: info@rugtrend.com

Website: www.rugtrend.com