Do I need to wrap my rug for return?

Yes- it's important that your rug return is properly wrapped.

All returns should be shipped back in their original packaging. If that is not available, please use equivalent .8 mil packaging to ensure no damage during shipping.


A few tips on materials you can use to wrap your rug return:
-The original wrapper it came in (if you never took your rug out of the packaging, do not repackage!)
  • A clear shower liner
  • Plastic paint drop cloths
  • Other heavy-duty plastic

Please remember to cover or remove all old shipping labels using the original wrapping.