Surya Napels NPL-2304 Medium Gray Rug

Name: Surya Napels NPL-2304 Medium Gray Rug
Brand: Surya
SKU: NPL2304-23
Price: 165.0 USD
Availability: InStock

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Surya Napels NPL-2304 Medium Gray Rug

Color :Medium Gray

Available Now!

SKU:NPL2304-23

$ 165.00 Save $ -165

COLOR: Medium Gray

SIZE: 2' x 3'

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Product details

About the manufacturer

Shipping & Returns

Product Details

The simplistic yet compelling rugs from the Napels Collection effortlessly serve as the exemplar representation of modern decor. The meticulously woven construction of these pieces boasts durability and will provide natural charm into your decor space. Made with Wool, Viscose in India, and has No Pile. Spot Clean Only, One Year Limited Warranty.

Pile Height: 0

Construction: Hand Woven

Material: 70% Wool, 30% Viscose

Backing: No Backing

Primary Color: Medium Gray

Rug 101

About Surya:

In 1976, a chance encounter in North India between a buyer from Federated Group (now Macy's) and Surya Tiwari led to the creation of Surya Rugs, which started as a small supplier of hand-knotted rugs. Realizing that it was critical to have more direct contact with customers, Surya Tiwari established a division in the U.S. in 1986 and appointed his son, Satya, as president in 2006.

Intending to become the go-to resource for coordinating, fashion-forward home accessories, Satya has incrementally added new categories to Surya's initial rug offerings. Like his father, Satya continues to push the boundaries of the home decor industry by continually investing in people, products, technology, and infrastructure to address customer pain points and help customers succeed.

Under Satya's leadership, Surya continues to thrive and has been named to the Inc. 5000 list of America's fastest-growing privately held companies for seven consecutive years. Satya was awarded the 2017 EY Entrepreneur of the Year Award in the Southeast region, and Surya has been honored with numerous visual display, technology, and product design awards.

Surya's corporate headquarters and 1-million square-foot distribution center is in White, GA.

Shipping & Returns

Is Shipping Free?

We offer free shipping within the contiguous US (excluding Alaska and Hawaii).

Shipping costs to Canada, Alaska or Hawaii will vary depending on the size and weight of your order.

Please Contact Us with your Canada, Alaska or Hawaii address and we would be happy to provide you with a custom shipping quote.

How long does delivery take?

3 to 5 days
5 to 10 days for oversized rugs (size 9' x 12' & up)

Where does Rug Trend ship?

The states vary depending on the manufacture.

All manufacturers ship from the United States.

Is there a product warranty or guarantee?

Some manufacturers offer a one-year limited warranty. A one-year limited warranty will be mentioned in the product description.

Coming soon, in the near future Rug Trend will offer a warranty program that will offer a warranty against stains, punctures, cuts, tears, rips and burns.

Do you ship Internationally?

Unfortunately, at this time, we do not ship internationally.

We offer free shipping within the contiguous US (excluding Alaska and Hawaii).

Shipping costs to Canada, Alaska or Hawaii will vary depending on the size and weight of your order.

Please Contact Us with your Canada, Alaska or Hawaii address and we would be happy to provide you with a custom shipping quote.

When will I know when my Pre-Order is on its way?

Like orders placed for in-stock items, once your pre-ordered or back-ordered item has shipped, you will receive an email from us including your item's tracking number.

+ MORE FAQs

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Return Policy

We offer three options to make returning an item as easy as possible.

1. Take advantage of our discounted return shipping label. We will refund your order total, less the return shipping and handling cost.

2. Your choice of return method for a full refund.

3. Free returns for store credit. Items eligible for free returns must be equal to or less than 5’x8’.

Items eligible for return:

Must be sent to us within 30 days of the delivery date of your order.

Must be sent to us in the same condition that it was delivered.

All items except American cover design / Persian weavers are eligible for return.

All American cover design / Persian weavers items are final sale.

Refund Policy

For discounted return labels, we will refund your order total, less the return shipping and handling cost.

You will receive a full refund if you wish to return the item using the carrier of your choice.

We process the refund within 1-3 business days of receiving your return.
Please note, it may take your bank or credit card provider an additional 1-3 business days to reflect your refund on your statement.

All refunds except for free returns are sent through the payment method you used on the order.

Only free returns will be in exchange for a store credit.
The store credit does not expire.
Items eligible for free return must be equal to or less than 5’x8’.

Cancellation Policy

Unfortunately, due to our fast order processing speeds, we cannot cancel any order once an order has been processed or tracking has been applied.

We will do everything we can to take care of this for you; however, if we cannot fulfill your request, you may start your return by sending a request HERE.

Products that are packaged and put on a truck for delivery are considered shipped goods.

If an item has already been shipped, and then canceled or refused at the time of delivery, your refund will be your order total, less the return shipping and handling cost.

Orders that require a change of address after shipment will incur additional re-route fees.

Damaged Item Policy

If a defect is discovered and confirmed, we will replace the defective part at no cost to the buyer.

We take every step possible to ensure your orders arrive in the best condition possible.
We recommend that you inspect your order upon receiving it.
Standard-size items (8' x 11' and smaller) do not require delivery arrangements. I.e., the shipping carrier will drop it off in front of your door.
However, you may track the expected delivery date and time via the emailed tracking number.
Please check your spam box if you do not see your tracking number.

Please carefully inspect your order upon delivery to ensure the merchandise is in proper condition.
If the packaging shows visible signs of damage, open the item immediately to check the contents and ask the driver to inspect them with you. Write a detailed description of the damage on both your copy and the carrier's copy of the delivery receipt.
If you feel like the merchandise is damaged beyond repair, please refuse delivery.

Damage claims or notice of product defects must be made within 48 hours of receipt of merchandise (for small parcel items not requiring a signature).

Detailed pictures of the original packaging must be sent with the damage claim otherwise the order is exempt from any damage claims.
If a repair or replacement is available but rejected, the return shipping charge is deducted from the refund.

To start a return, CLICK HERE.

Any questions, Contact Us.

+ MORE FAQs

Click → HERE

Rug Size Guide

Living Room
Bedroom
Dining & Kitchen
Study & Hallways

Surya Napels NPL-2304 Medium Gray Rug

Surya Napels NPL-2304 Medium Gray Rug

$ 165.00 Save $ -165

Product details

About the manufacturer

Shipping & Returns

Rug Size Guide

4’ X 6’

5’ X 8’

8’ X 10’

9’ X 12’

3’ X 5'

5’ X 8’

6’ X 9’

8’ X 10’

9’ X 12’

8’ X 10’

2’ X 3’

2’ X 8'

6’ X 9’

5’ X 8’

2’ X 12’

2’ X 8'