Must be sent to us within 30 days of the delivery date of your order.

Must be sent to us in the same condition that it was delivered.

All items are eligible for return except the American cover design/ Persian weavers brand; only items from this brand are final sale.

If you received your merchandise in damaged condition or missing items, please contact us as soon as possible to report the problem.

Items eligible for return must be within the accepted return date (30 days) and in the same condition that it was delivered to you.

All items are eligible for return except the American cover design/ Persian weavers brand; only items from this brand are final sale.

We're sorry you weren't satisfied with your order. However, we want to make your return process as seamless as possible!

To initiate a return: Email us your order number here.

Assuming your order is eligible for a return, indicate the reason that best describes your reason for return along with how you would like to ship it back to us. Your return will be processed immediately afterward.

We will email you back with a return authorization number (RA#) and return address.

The RA# would need to be displayed on the outer package.

All returns are in the US. Address.

Please be sure to provide us with the return tracking # once you get it.

We give you 30 days to make up your mind about your purchase. Most items can be returned anytime up to 30 days from the delivery date of the item being returned.

If you received your merchandise in damaged condition or items are missing, please contact us as soon as possible to report the problem.

Yes, all returns must have a valid return authorization number to be credited.

We will send the return authorization number to you once you initiate a return on a recently purchased order.

To expedite your return, you should write the return authorization number on the shipping label or package of the item being returned.

Now that you've initiated your return, follow the below steps;

Print the label: Arrange for the item to be returned using the carrier of your choice. (we recommend FedEx.)

The return carrier of your choice should be sending you a link to your return label.

Print the label. Re-wrap your item if it isn't still wrapped: Unfortunately, shipping carriers won't ship loose/unpackaged items, so we do ask that you securely wrap your item(s), either in the original wrapping or a similar secure plastic.

Click HERE for instructions on how to wrap your return.

Ensure that there are no other tracking labels attached to your package:

Remove or cross out any existing shipping labels that may be attached to your item.

Stick the return label on the package.

Write the RA# clear and bold on the outer package next to the return label.

Please drop off your package, or arrange to have it picked up by the return carrier.

Be sure to share the return tracking # with us.

If you do have any questions or concerns, please don't hesitate to contact us.

We process the refund within 1-3 business days of receiving your return. 

Please note, it may take your bank or credit card provider additional 1-3 business days to reflect your refund on your statement.

All refunds are sent through the payment method you used on order.

If you need to exchange your item, we ask that you place a new order for the desired item. Meanwhile, your original order must be returned.

Each item has to be processed one at a time. If you would like to return multiple items from one order, go through requesting a return for each item you would like to return mentioned above.

Each product sent back to us will require a unique Return Authorization Number.

For expedited processing, please make sure that you address the items consistently.

The return shipping fees would be the customer's responsibility unless the received item was damaged.

The return address varies depending on where the manufacture's return warehouse is located. However, all returns are in the United States.
Once you initiate a return with us, we will provide you with a return number and address.

The price of a return label depends on the size, product weight, distance to travel, and dimensions of the product being returned.

2' x 4' $15
4' x 6' $25
5 x 8' $45
8' x 10' $85
9' x 12' $145
10' x 13' $200
12' x 15' $300

Please note the return shipping rates above are approximate and are subject to change. 

Unfortunately, we do not provide a return label unless the item delivered was damaged. However, we will help you with return instructions to make the process convenient.

We Process the refund within 1-3 business days of receiving your return. 

Please note, it may take your bank or credit card provider additional 1-3 business days to reflect your refund on your statement.

Yes, you will receive a full refund back to your card.

We are here to help. Contact us HERE.